Patient Participation Group

Group Members – We are  in the process of recruiting more members to join the group and we currently display a poster in the waiting area for anyone wishing to join.

Patient Survey – A copy of the survey was handed to the patients.

  • The patients were happy with the questions in the survey. 
  • The survey showed the patients were very happy with the Practice and commented about not always being able to get through on the telephone, with this advice we have had a new phone system installed.

Work Plan – What we want as a group for the coming year :

  • To look into information the practice gets from the patient surveys. 
  • To look at other ways of getting feedback from patients. 
  • Advertise the website for example on prescriptions, poster in waiting area.