Patient Notice

Posted by: marcia - Posted on:

Firstly, we would like to thank all our patients for being accommodating and accepting of all the changes we have had to rapidly implement.

At the end of March we moved very swiftly to a total triage model, cancelling a lot of face-to-face appointments and replacing them with eConsult system, telephone consultations as well as video consultations.

Our nursing team have also adapted well and although we have continued to see patients face-to-face, a lot of the long term condition reviews have been conducted over the telephone and patients have even had video consultations and education on how to manage their dressings.

We are now being asked by NHS England and the government to increase activity in the Practice; invitations for cervical screening are returning to normal recall, and we’re being encouraged to do as much as we can in the way of routine work now to avoid backlog when we hit flu season.


We therefore are encouraging patients to attend the Practice for their routine blood tests and health checks, if they receive an invitation.

We can reassure you that we’re cleaning all surfaces and equipment throughout the day, wearing appropriate PPE and taking all precautions so that we can protect both patients and staff.

We understand that some patients will be reluctant to come to the practice but the number of patients being seen remains quite low. 

From Monday 15th June we are asking patients to wear a face covering when they attend the Practice. 

General video: https://youtu.be/zpWvCZbhGt4

Children animation : https://www.youtube.com/watch?v=i6mq8V1419w

If you have any queries or concerns, please contact the Practice or check online at gov.uk and at nhs.uk for advice on your travel and contact history and the latest COVID-19 information before attending the practice.